1.1 This privacy policy (the "Policy") describes how TowPal software ("TowPal", "we", "us", or "our") collects, uses, and protects your personal information when you use our website and mobile application (collectively, the "Services").

1.2 We are committed to protecting your privacy and ensuring that your personal information is collected and processed in compliance with applicable data protection laws.

 

2.1 We collect the following types of information when you use our Services:

• Personal information: We collect personal information that you provide to us, such as your name, email address, phone number, and location.

• Usage information: We collect information about your use of our Services, including your device type, IP address, browser type, and operating system.

• Payment information: We collect payment information when you use our Services to pay for towing services.

• Other information: We may collect other information that you provide to us or that we collect through your use of our Services, such as feedback or reviews.

 

3.1 We use your personal information for the following purposes:

• Providing our Services: We use your personal information to provide you with towing services and to process your payments.

• Improving our Services: We use your usage information to improve and optimize our Services.

• Marketing and advertising: We may use your personal information to send you marketing materials about our Services, promotions, or surveys.

• Compliance with legal obligations: We use your personal information to comply with applicable legal obligations, such as tax or regulatory requirements.

 

4.1 We may share your personal information with third parties in the following circumstances:

• Towing providers: We share your personal information with towing providers to facilitate the provision of towing services.

• Service providers: We may share your personal information with third-party service providers that perform services on our behalf, such as payment processors, customer support, or marketing providers.

• Legal purposes: We may disclose your personal information to law enforcement authorities, government officials, or other third parties if we believe that disclosure is necessary to comply with applicable laws or to protect our rights, safety, or property.

 

5.1 You have the right to:

• Access, correct, or delete your personal information: You may access, correct, or delete your personal information at any time by contacting us.

• Object to processing: You may object to the processing of your personal information under certain circumstances, such as when the processing is based on our legitimate interests.

• Data portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

 

6.1 We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.

6.2 However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

 

7.1 We may update this Policy from time to time by posting the updated Policy on our website or through our Services.

7.2 If we make material changes to this Policy, we will notify you by email or by posting a notice on our website.

 

8.1 If you have any questions or concerns about this Policy or our privacy practices, please contact us at support@towpal.com.